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Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) Posted: 08/07/2006 at 14:00:00
Total Posts: 318
Thread Title: "New Communication Feature"
AuctionArmsCeo Buyers and sellers can now communicate with each other through the auction. Any messages sent between buyer and seller are now posted into the auction. We've found that sellers were having to repeatedly answer the same questions over and over, and by posting their reponse into the auction, they now answer everyone else's questions, too.
-manny
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Former Seller: OLD RATTLER(113-0-0) Post#9 - Posted: 08/08/2006 at 08:56:24
(no avatar) MANNY ; YOU NEED TO THINK THIS ONE OVER SOME MORE . I DO THINK YOU HAVE OPENED UP A CAN OF WORMS HERE !!!!!!

Seller: jackthedog(3354-0-2) Post#10 - Posted: 08/08/2006 at 09:30:22
jackthedog

Good Morning Manny & Bob,

Could one of you fellows please give me a call about this new feature. I'd like to give you my humble opinion in person rather than here on the forum. Hope to talk to you soon!

Mark

Former Seller: SuperPawn(7279-14-60) Post#11 - Posted: 08/08/2006 at 09:48:51
(no avatar) I agree with the rest, not a good feature. A lot of times you need to be able to directly contact the customer and the communication has no business being made public.

Former Seller: OLD RATTLER(113-0-0) Post#12 - Posted: 08/08/2006 at 09:56:12
(no avatar) When Jack comes out and speaks .

Something wrong in the hen house tonight .

Better listen to him Manny!!!

Former Seller: Wild West Guns(578-1-3) Post#13 - Posted: 08/08/2006 at 10:15:43
(no avatar) Hi if it was like ebays system with an option to post on the auction I would like it, also the placement isnt my favorite

Former Seller: Pappa Jim(9-0-0) Post#14 - Posted: 08/08/2006 at 10:59:29
Pappa Jim I'm not a big fan of it either, I'd kinda like it removed on my auctions.

Buyer: craig1625(0-0-0) Post#15 - Posted: 08/08/2006 at 11:50:15
Post removed by poster: craig1625

Thread Admin: AuctionArmsCeo(3-0-0) Post#16 - Posted: 08/08/2006 at 11:50:57
AuctionArmsCeo Naturally, we're open to suggestions on how we can make this better. The problem that we face is that there are folks out there using our system to conduct off-auction sales. Bad for Auction Arms as a company, and ultimately bad for all it's users. This new feature was designed to provide an open forum where questions about an item could be asked and answered, - not provide a running commentary on an item. I now completely understand how this could become a tool with which someone could sabotage a seller's auctions. What I'd like is some help with how we can provide the openness needed to keep everyone honest, while not providing a way for a black-hat to create a problem.
-manny

Former Seller: Petesguns(209-0-0) Post#17 - Posted: 08/08/2006 at 12:03:28
Petesguns Not a good idea, guys. Way too much opportunity for a bidder to mess with the reputation of a seller, or the quality of their goods. Now, if a seller does not answer a question, I expect that it won't show up. That will result in the seller not answering questions, OR finding another way to contact the bidder to answer his question. TOTALLY, not a good idea. Find another solution to YOUR problem, that does not affect US. Sorry for the bluntness, but this really bites it big! Tom @ Petesguns

Former Seller: Wild West Guns(578-1-3) Post#18 - Posted: 08/08/2006 at 12:27:09
(no avatar) Use the ebay method Manny, give the seller the option to post on the auction

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