(Forum Home)--->(System Info & Announcements)--->(New Communication Feature)
| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 08/07/2006 at 14:00:00 |
| Total Posts: 318 |
Thread Title: "New Communication Feature"
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| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 08/07/2006 at 14:00:00 |
| Total Posts: 318 |
Thread Title: "New Communication Feature"
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| Thread Admin: AuctionArmsCeo(3-0-0) | Post#239 - Posted: 08/29/2006 at 11:02:28 |
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OK. Someone suggested that we include an indicator for unread messages in 'My Auctions' - it now exists under the WatchList number. Yes, the old messages are appearing in the message center because I brought a number of messages back from a log file. Sorry for the confusion, I didn't realize how many old emails we'd logged. You can use the 'Bulk Mark Read' to remove the messages in question. Still working on the Delete Button. Paragon50, your messages are only Public if you choose to make them so. Otherwide, the default setting it Private - which means only you and poster can see them. greg4, all other forms of email, notifications, bid confirmations through Auction Arm are unchanged. In the future, we will add those types of messages to the Message Center, but email will continue to be sent. I've reinstituted the confirmation email for those who use the contact system. If you used the confirmation email to make sure that our email system was working correctly, and as a way of keeping track of communiations within the auction, it's now back in place.
Still working on it folks - keep the suggestions coming... |
| Former Seller: Wild West Guns(603-1-3) | Post#240 - Posted: 08/29/2006 at 11:13:17 |
| (no avatar) | Manny FWIW, I have no problem with the system you designed. I still want an auto refresh though :) |
| Former Seller: AIC(120-0-0) | Post#241 - Posted: 08/29/2006 at 19:19:21 |
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Manny, here is an idea for you, how about adding an IM to the new Communication Feature so we wouldn't have to use the auction question botton to talk with each other? |
| Former Seller: C Classic(1321-3-3) | Post#242 - Posted: 08/29/2006 at 22:57:44 |
| (no avatar) | I have just about had it! One of my auctions has a "Is that the best you can do for price and shipping?" ,and then goes on to tell me and all the viewing public that he can buy a stainless one for the same price, and aren't they better? It's a BS question, meant to torpedo any potential sale I may have. AA used to be fun! Now it's a bummer! |
| Former Seller: Mars_308(14-0-0) | Post#243 - Posted: 08/30/2006 at 04:18:27 |
| Seller: AA-bob(1-0-0) | Post#244 - Posted: 08/30/2006 at 17:34:45 |
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C Classic, just to clear up a little misconception about these notes you mention that you and others may also have. Only you and the person sending the message can see these communications unless you make them public. You/he can not even see them unless you are logged into your account first. Be assured, they are not in the public venue unless you decide to make them so.
Also, it appears this message sender may be breaking the rules on soliciting off auction sales. If you'll send me the particulars to bob@auctionarms.com, I'll send him a little warning note. |
| Former Seller: OLD RATTLER(115-0-0) | Post#245 - Posted: 09/01/2006 at 18:47:51 |
| (no avatar) | Manny ; My messages are coming back to me on my e-mail messages now . I think you got it fixed !! |
| Seller: Hartwell Gun(491-1-2) | Post#246 - Posted: 09/03/2006 at 10:08:33 |
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I do much more selling than buying here on AA.Last night i bid on,and won, a rifle about 7 hours later the "your a winner" e-mail arrived it contained no link to the seller nor sellers contact info.I had to go into my bids copy and paste the info i need for my records,which was still incomplete,no street address.It seems that the once user friendly sight has turned into a time wasting hassel.I sure hope that this is a temporary problem and not another "force fed new feature for our ease and confort" HCF |
| Former Seller: Iconoclast(2406-0-0) | Post#247 - Posted: 09/03/2006 at 10:20:12 |
| (no avatar) | Well, Manny, I still preferred the old system because of the flexibility of easily sending additional photos and other advantages of a real eMail client, but I recognize that system caused problems for some others which this one apparently resolves and I "hear" the "here to stay" comment you made, so I'll live with it. However, one issue remains which just came to light in the last hour. If there's an problem at AA, whether code or server, such that one cannot send a reply (I sent Marcus a msg with screen shot C&Ps, but will forward it to you when I finish here), the situation becomes "that's all she wrote . . . dead in the water" with no immediate recourse. You folks do a great job responding quickly to your customer base - better than many Fortune 500 companies, to say nothing of your competitors - but you do have real lives and you are away at times - for example on holiday weekends - this being Sunday ;-) - thus it adds a bit to the clients' overhead. Personally, I'd still like to know the sender's eMail address. I understand you intended to improve communications, but as yet my experience has been to find it more frustrating, somewhat less reliable and - *most definitely* - _dramatically_ more time consuming (which is my main gripe). |
| Seller: Hartwell Gun(491-1-2) | Post#248 - Posted: 09/03/2006 at 11:01:43 |
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No comment this time,just a question.I see now many of the "big guns",and others, with their e-mail address and/or phone numbers listed in the auction text for buyer direct contact.My question is simple and straight forward-"is this practice acceptable to AA for all sellers?". |