(Forum Home)--->(System Info & Announcements)--->(New Communication Feature)
| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 08/07/2006 at 14:00:00 |
| Total Posts: 318 |
Thread Title: "New Communication Feature"
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| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 08/07/2006 at 14:00:00 |
| Total Posts: 318 |
Thread Title: "New Communication Feature"
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| Former Seller: Petesguns(209-0-0) | Post#21 - Posted: 08/08/2006 at 15:10:54 |
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I figure that the only way to keep from getting torpedoed by an unscrupulous person is to stop answering questions from bidders. Oh yeah, that will hurt us sellers. Oooops, answering the questions may also hurt us as well. Looks like we're betwixt a rock and a hard place don't it? Now what? Gotta be some better way, at least to disable the system you have just enacted, and work on it, no? |
| Former Seller: Joes Custom Guns(184-1-1) | Post#22 - Posted: 08/08/2006 at 15:29:03 |
| (no avatar) | I think that a seller should be required to answer an auction qustion with-in 24hrs.by E-MAIL This is a online auction,an not ph.auction I have had sellers that were just to busy to answer E-MAIL,or so they SAY? Those kind need fewer auctions to take care of |
| Former Seller: Petesguns(209-0-0) | Post#23 - Posted: 08/08/2006 at 15:32:46 |
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Nice that you have made the question private, but still is no good in my eyes. Posting the answers that we give, not only will make no sense to any one who sees only the answers, but removes the possibility to be a bit blunt with someone who truly deserves it. These questions and answers are the property ONLY of the bidder and seller, in my humble opinion, and to eliminate the potential problem, I feel that maybe no questions will get answered. Sorry to disagree, but YOUR problem is still being made into OUR problem. Try harder please. Tom @ Petesguns |
| Former Seller: Joes Custom Guns(184-1-1) | Post#24 - Posted: 08/08/2006 at 15:45:55 |
| (no avatar) | I fail to see what is wrong with answering quistons someone might have on any auction Better to know before you bid |
| Former Seller: Petesguns(209-0-0) | Post#25 - Posted: 08/08/2006 at 16:30:20 |
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Nothing wrong with answering questions......problem arises when any discussion between a bidder and seller becomes public. Anything I may have to say to a bidder in response to a question is purely between me and them. If Auction Arms wants to link to any emails to make sure that there is no off-line trading going on, fine, but NO ONE outside of AA staff or myself and a bidder has any need to know what is being discussed. Unfortunately, I feel strongly about this, and see no middle ground. Set up a review of emails by AA staff only, and I'll be happy, but John Q. Browser does not have any business in my customer discussions unless they are the one asking the question, PERIOD! |
| Former Seller: Wild West Guns(578-1-3) | Post#26 - Posted: 08/08/2006 at 16:33:23 |
| (no avatar) | Im with Pete |
| Former Seller: Petesguns(209-0-0) | Post#27 - Posted: 08/08/2006 at 16:54:37 |
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Kinda like attorney client priveledge ain't it? As I see it, all this is going to do is reduce the number of questions that gets answered. Dosen't seem to be any help to anyone but AA! As I said before, there's gotta be a better way! |
| Former Seller: OLD RATTLER(114-0-0) | Post#28 - Posted: 08/08/2006 at 20:01:13 |
| (no avatar) | I have always been told that AA can pull e-mails that go through the site , like any contacts made between seller or buyer or vice versa . Is this not sufficient to keep folks honest ? |
| Seller: Hartwell Gun(483-1-2) | Post#29 - Posted: 08/08/2006 at 20:57:21 |
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I agree with everyone else who posted here.Why should everyone be punished for the actions of a few.We get some really dumb comments and questions,along with some profanity,why should we have these added to our auctions.I did use AA exclusively for the last five years, but that is about to change,if this does not change. |
| Thread Admin: AuctionArmsCeo(3-0-0) | Post#30 - Posted: 08/08/2006 at 22:06:27 |
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As I'm sure you've noticed, we've already made a few changes. After speaking with a few choice sellers, I've made all postings of users of Auction Arms private. Only sellers can see the postings, along with the person asking the question. It was never our intent to provide a place for a disgruntled user to negatively impact the auction, and I think that making that communication private solves this problem. Also, I've given the seller the choice of making a posting public (along with his/her answer) to answer any potential questions that might come up. Let me know what you think... -manny |