(Forum Home)--->(System Info & Announcements)--->(Server Outage)
| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 11/13/2005 at 19:56:26 |
| Total Posts: 16 |
Thread Title: "Server Outage"
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| Thread Admin: AuctionArmsCeo (3-0-0) (Last 10 Posts) | Posted: 11/13/2005 at 19:56:26 |
| Total Posts: 16 |
Thread Title: "Server Outage"
|
| Former Seller: SuperPawn(6043-14-51) | Post#7 - Posted: 11/14/2005 at 09:02:07 |
| (no avatar) | As of 9 A.M. PST, I am unable to edit an auction. |
| Former Seller: obi1gr(2215-34-45) | Post#8 - Posted: 11/14/2005 at 09:09:56 |
| (no avatar) | 12:09 EST still can't relist, edit, or list new items... |
| Thread Admin: AuctionArmsCeo(3-0-0) | Post#9 - Posted: 11/14/2005 at 09:19:23 |
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Ugh. Hangover from yesterday's stint. I've fixed the problem and you now should be able to list. My apologies, but we're back on track. All auctions scheduled to end yesterday between 5:30pm and 7:00pm were extended to 7:00pm tonight.
-manny |
| Former Seller: rangerp(269-0-2) | Post#10 - Posted: 11/14/2005 at 13:56:43 |
| (no avatar) | Thanks Manny, I can relist now. Thought it might be a leftover from the crash. |
| Former Seller: jmsjohn(13-0-0) | Post#11 - Posted: 11/14/2005 at 19:47:07 |
| (no avatar) | Hi Manny, We had an auction end during the outage. Last night the auction was listed as closed with a winner. We contacted this person with close of auction info. Today we see that the auction was extended and there was a new higher bid (which we like!). We now have two buyers one of which will certainly be angry. Which do we honor? Thanks! Jeff (JMSJOHN) |
| Thread Admin: AuctionArmsCeo(3-0-0) | Post#12 - Posted: 11/14/2005 at 22:32:58 |
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Jmsjohn, at this point you should go with the new high bidder. Unfortunately, there was another glitch that made the auctions appear as if they were closed - when in fact, they had been extended. We discovered this fact at about 11:30 this morning and corrected it. After some thought, we decided that we would permit the auction to end at 7:00pm tonight. Given that we had already announced that that's when they were to end, and that after fixing that glitch, those auctions still had more than seven hours of run-time left, we left things to run their course. Also, we hadn't sent out any notifications to either buyers or sellers about who was the winner, and the auctions themselves weren't moved over to closed auctions.
So if one of the bidders thought they were the winner, until they're notified by us, that isn't the case. Sorry, but that's the only way we could see to be consistent. If anyone gives you a hard time about it, send 'em my way. |
| Former Seller: rangerp(270-0-2) | Post#13 - Posted: 11/22/2005 at 05:59:09 |
| (no avatar) | Hi again, having trouble relisting. I get a timeout to postitem.auctionarms.com Thanks, |
| Former Seller: WILLIE TA(812-0-0) | Post#14 - Posted: 11/22/2005 at 06:44:18 |
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11/22/05 6:00 PST AA SITE NOT RUNNING RIGHT BOTH MANNY AND MIKE ARE ON THE CASE AS OF NOW |
| Thread Admin: AuctionArmsCeo(3-0-0) | Post#15 - Posted: 11/22/2005 at 12:15:20 |
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Fixed it. Had another glitch similar to the one we had that started this thread. Details to follow.... -manny |
| Former Seller: EASTERN BRANCH FIREARMS(1293-1-5) | Post#16 - Posted: 11/26/2005 at 06:04:53 |
| (Beginning) | (Go Back 10 Posts) |
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