(Forum Home)--->(System Info & Announcements)--->(Short ISP Power Outage today.)
| Thread Admin: AA-bob (3-0-0) (Last 10 Posts) | Posted: 03/19/2008 at 18:35:30 |
| Total Posts: 134 |
Thread Title: "Short ISP Power Outage today."
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| Thread Admin: AA-bob (3-0-0) (Last 10 Posts) | Posted: 03/19/2008 at 18:35:30 |
| Total Posts: 134 |
Thread Title: "Short ISP Power Outage today."
|
| Former Seller: Sportsmanssupply(2932-0-3) | Post#71 - Posted: 03/25/2008 at 13:00:31 |
| (no avatar) | My tekkie and I just had a nice chat concerning this situation with the chief catherder.We received some training on using AA uploads quicker and as always were treated with great customer service.This is all why I'm a loyal customer.Let's keep it rolling. |
| Former Seller: m-1911(1796-1-6) | Post#72 - Posted: 03/25/2008 at 13:34:24 |
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I just got off the phone with Manny. He spent close to 30 mins with me trying different fixes. I am glad to say that I am now able to upload pics. Hats off to Manny and the staff. Gary |
| Former Seller: Petesguns(669-0-0) | Post#73 - Posted: 03/25/2008 at 15:00:49 |
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I am sure it IS fixed, and I need to call AA-bob to do the same, but WHY did it work LAST week just fine? Change is good, but not when it throws everything else into disaray. |
| Seller: AuctionArmsCeo(6-0-0) | Post#74 - Posted: 03/25/2008 at 15:11:22 |
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I can provide that answer. Have you noticed that when you log in, you're logging in on a secure page? Try logging out and then logging back in - you'll see what I'm talking about. You'll know it's a secure page because the URL start with https://secure.auctionarms.com... That didn't used to be the case. We wanted to make Auction Arms even more secure, and as I'm sure you'll agree - that's pretty important.
We moved all the logins to the secure side of the site - and that started creating trouble with the item posting side of the site. They're on the same set of servers, and everyone suddenly using the secure logins started slowing down the item posting process. Like a freeway with a jack-knifed rig, everyone's traffic started backing up. Unfortunately, it took some time to find the right combination of servers to make sure that enough lanes of traffic were open for the demands that were being made. But I think we've got it figured out. Thanks for your patience. |
| Former Seller: m-1911(1798-1-6) | Post#75 - Posted: 03/26/2008 at 07:54:46 |
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Bob and Manny, Seems like the help I got yesterday only worked temporarily. Last night I was able to list three auctions without major problems. But this morning, I logged off and logged in again on the secure server, and when I try to upload pictures again I get the same error message. Gary |
| Former Seller: gov2mod(1963-0-0) | Post#76 - Posted: 03/26/2008 at 08:56:37 |
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I loaded 6 auctions this morning and it went fast and flawless. |
| Former Seller: obi1gr(4644-39-63) | Post#77 - Posted: 03/26/2008 at 09:02:49 |
| (no avatar) | still experiencing problems. same error page shows up |
| Thread Admin: AA-bob(3-0-0) | Post#78 - Posted: 03/26/2008 at 10:44:31 |
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obi1gr, are you attempting to log in on this page? https://secure.auctionarms.com/log_in.cfm?goto=buyer? Please copy and paste the error code into an email message to me (bob@auctionarms.com) and let me know specifically what you were doing when you got the error code. |
| Thread Admin: AA-bob(3-0-0) | Post#79 - Posted: 03/26/2008 at 10:46:39 |
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m-1911, as I understand it yesterday's problem seemed to be your internet connection and rebooting your machine seemed to clear it up. Have you tried rebooting you PC and logging in? |
| Former Seller: OLD RATTLER(176-0-0) | Post#80 - Posted: 03/26/2008 at 15:17:34 |
| (no avatar) | GET MANNY OFF THE PUTER !!! |