We've revised the site's Terms and Conditions by adding a paragraph to outline how a Buyer can preserve his rights to return a firearm under our 3 Business Day Inspection Period and to clarify that a firearm should not ever be returned without first contacting the Seller for instructions. The addition is as follows.

• If a Buyer, after unsuccessful attempts to contact the Seller by telephone on at least 2 separate occasions, can not notify the Seller within the required time of his decision to return a firearm under the 3 Business Day Inspection period, the Buyer may preserve his right to return the firearm by sending an email notification to the Seller. The email notification should state 1) the auction number, 2) the Buyer’s desire for Seller’s instructions to return the firearm under the 3 Business Day Inspection period, 3) the dates and times he attempted to contact the Seller by telephone, 4) the number(s) called and, 5) the results of each call (no answer, left message, phone not in service, etc.). This email should be sent directly to the Seller with a copy to disputes@auctionarms.com. This email will provide adequate proof of Buyer’s timely notification of the Seller within the 3 Business day Inspection period. The Seller must either respond within 3 Business Days with return instructions by email (with a copy to disputes@auctionarms.com ) or by telephone. If the Seller fails to provide return instructions within 3 Business Days of the email notification, The Buyer should file a negative feedback on the Auction and notify disputes@auctionarms.com for further instruction and support. Under no circumstances should a Buyer return a firearm without receiving specific return instructions from the Seller.