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Thread Admin: AA-bob (3-0-0) (Last 10 Posts) Posted: 04/29/2009 at 11:01:27
Total Posts: 59
Thread Title: "Server outages"
AA-bob You may have noticed that we experienced some intermittent server outages/unavailability notices to users from yesterday morning (4-28) until 9 AM Pacific Time this morning (4-29).

Everything should be back up and running fine now.

The techs took the system down to fix the problem from about 11:30 PM Pacific Time last night until 9:00 AM this morning.

As a consequence, all auctions scheduled to end between 11:30 PM last night and 9:00 AM this morning were extended by 24 hours.

Because of the server problems, some end-of-auction winner announcements, customer questions and AuctionArms system generated invoices queued up and were delayed and not sent out during the outage. After the system was re-enabled all delayed/backed-up messages, invoices and announcements should now have all be sent out.

Please let me know if you are still experiencing any problem with any of AuctionArms Pages or Applications.

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Former Seller: burnhambill(320-0-0) Post#31 - Posted: 05/04/2009 at 14:50:02
(no avatar) AM I THE ONLY ONE THAT IS STILL HAVING TROUBLE RECEIVING MY SALE E-MAILS AFTER THE AUCTION CLOSES????????????????

Former Seller: Pigeon Hill Firearms LLC(693-0-0) Post#32 - Posted: 05/04/2009 at 15:28:44
(no avatar) Still having problems with AA mail also

Former Seller: gov2mod(2252-0-0) Post#33 - Posted: 05/04/2009 at 16:28:57
gov2mod I had an auction that sold today as a buy it now auction that ended at 12:12pm. I received the buy it now notice immediately but I still, as of 7:28 pm, have not received my end of auction notice with the buyer's name, address, etc.

Former Seller: gov2mod(2255-0-0) Post#34 - Posted: 05/04/2009 at 18:37:12
gov2mod It gets even stranger. Now, not only did I still not get any notice of the closed auction but when I look at my closed auctions there are two of the same closed sold auction that sold earlier today. Same auction, same auction number. I hope I'm not also paying two auction fees for them as well.

Former Seller: gov2mod(2256-0-0) Post#35 - Posted: 05/04/2009 at 19:29:02
gov2mod Update! I just checked my billing and I'm being charged for the same auction not one or two times but I am being charged six times for one auction. I'm also not receiving questions from potential buyers. I did receive email notifications for auctions I relisted but I did not receive them for the auctions that ended. This is quite a gremlin in the Auction Arms system.

Former Seller: kats(614-0-0) Post#36 - Posted: 05/05/2009 at 10:05:05
(no avatar) We haven't got any closed notices or questions on our auctions since 9am yesterday.

Hey gov2mod - gotta pay for the new server some how - HAHAHAH...

Former Seller: gov2mod(2255-0-0) Post#37 - Posted: 05/05/2009 at 10:51:38
gov2mod I guess that must be it. The second identical sold closed auction has now disappeared but the six charges for the same auction are still there. I had another buy it now auction that ended today and again, no notice with the buyer's name etc. I did receive the notice that a buy it now auction had ended but it's the preliminary one that doesn't have any buyer information. Last night I did receive notices for all the auctions I relisted but did not receive any notices for the auctions that ended. Like I said earlier, it's quite a gremlin in the system.

Former Seller: burnhambill(320-0-0) Post#38 - Posted: 05/05/2009 at 12:34:36
(no avatar) JUST NOW GOT YESTERDAYS SOLD E-MAIL. HAVE NOT YET RECEIVED TO DAYS

Former Seller: Pigeon Hill Firearms LLC(694-0-0) Post#39 - Posted: 05/05/2009 at 13:59:09
(no avatar) Why are we not receiving our sold closed auctions STILL .

Former Seller: compositor(358-2-2) Post#40 - Posted: 05/05/2009 at 16:35:46
Post removed by: GunAuction.com staff...

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