(Forum Home)--->(System Info & Announcements)--->(Additional Security Measures)
| Thread Admin: AuctionArmsCeo (6-0-0) (Last 10 Posts) | Posted: 02/20/2009 at 17:47:30 |
| Total Posts: 87 |
Thread Title: "Additional Security Measures"
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| Thread Admin: AuctionArmsCeo (6-0-0) (Last 10 Posts) | Posted: 02/20/2009 at 17:47:30 |
| Total Posts: 87 |
Thread Title: "Additional Security Measures"
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| Former Seller: gov2mod(2196-0-0) | Post#58 - Posted: 03/10/2009 at 18:32:46 |
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Now when we receive a question from a user concerning an auction even then the users name is hidden. I think this stinks, I can't even tell if it's someone I've dealt with in the past or not. Do they have 1000 feedback or 0? Any negatives? Who knows? Not that I would treat a newcomer any different than a previous buyer but I'd still like to know who I'm dealing with. I don't like this new "security" feature at all. |
| Former Seller: ELDORADO 1(235-0-0) | Post#59 - Posted: 03/10/2009 at 22:08:36 |
| (no avatar) | I agree Gov, and I find myself slipping farther and farther away from Auction Arms. Sorry to say but with Rattler (Sorry Mr. Jim) not finishing his yarn and with all the new crap I can just as well not be here anymore because it's turning into just one of the other places. I remember what it used to be (like family) and what it has become now..(EBAY ARMS)..and I don't care for the dictatorial methods used anymore. I quit EBAY and the more Auction Arms becomes like them the more I am less interested in sharing a portion of my profits with them. I remember when they valued our input. Guess that has gone by the wayside too. I guess I am starting to see why Rattler has deceided to not waste his time anymore. It just ain't the family it use to be. Manny, Bob, Marcus, Mike...and anybody else I really appreciate the time you gave us in feeling that WE were part of the team.....and I understand that you have YOUR best interest at heart, but, "Where there is no vision....the people perish" JMHO |
| Buyer: ODOTER(77-0-1) | Post#60 - Posted: 03/11/2009 at 04:08:51 |
| (no avatar) | I'll restate and summarize my previous comments. I understand the concern for protection against scammers, but there are certainly other methods to accomplish this same end. If AA displays warnings in other areas in order to protect their positions and those of the AA membership, then do the same in this situation. Add the tutorial for the newbies, add more seller information to the buyer after the confirmed sale, and add the need for the seller to confirm his payment information prior to the seller posting an item. Making phone call confirmations nearly a requirement to attain payment instructions is cumbersome, sometimes frustrating, and frequently a delay to the completion of the sale. I use and prefer email communication. It is a written log of what has transpired during the completion of the deal and will support any claims against either party. It eliminates any "selective memory" that a person may have that would bend the facts in favor of their argument or their position. |
| Former Seller: OLD RATTLER(198-0-0) | Post#61 - Posted: 03/11/2009 at 16:24:22 |
| (no avatar) | ELDORADO 1 ; You would not believe how many times I have set down and WANTED to finish the story . I just can't seem to get my heart in to it. God ; How I wish the forums were like they once were !!! |
| Former Seller: Petesguns(1002-0-0) | Post#62 - Posted: 03/11/2009 at 16:59:34 |
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Well, Jim, I also agree that the forums are not what they once were. Unfortunately, neither is the site itself. It is of course a fact of life that scammers will practice their dark art anywhere they find an opening. It is a good thing that the owners of the site implement security measures, but when those measures seemingly affect the honest long term members of the site more than their intended target, it is for the detriment of all, and that seems where the site is headed. |
| Seller: AA-bob(3-0-0) | Post#63 - Posted: 03/11/2009 at 19:05:27 |
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Guy's it's clear you don't like the change, most people don't like change, heck, I don't like that we had to do it to protect your customers from their own naivety and greed. Now I don't know if you've really considered what was happening. Whether you know it or not, even though a seller was in no way involved in the scam, he gets a black-eye from his customers/potential customers simply because his name was associated with the auction. Same is true of AuctionArms reputation. Simply because these scams were being perpetrated on AuctionArms customers these scammers dastardly efforts sullied our reputation. Word gets out, people decide not to come to the site because "George had some problem, don't recall just what, with AuctionArms". So to protect our customers, both buyers and sellers, and our reputation as a market place, we had to do this and it was the right thing to do. So, given the benefits this change created for all concerned, What's the real downside? Other than "I don't like it" what detriment are you really seeing? How has this necessary change, the fact that you can't see a full bidder nickname on an auction you are not involved actually caused harm or is hurting you? We are looking at the feasibility of perhaps a more elegant long term solution now that we seem to have stopped the "Blackhats". However, from all I've read here in the Forum, it seems it is mostly a knee-jerk negative reaction to a change (which is perfectly understandable human nature). |
| Former Seller: babun(101-1-0) | Post#64 - Posted: 03/12/2009 at 00:14:06 |
| (no avatar) | AA BOB, your last post hits it right on the head. Re my posts 33 and 35. Give it some time. bob |
| Former Seller: Petesguns(1002-0-0) | Post#65 - Posted: 03/12/2009 at 05:16:26 |
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Bob, the downside I see is the inability to know who is asking questions. MOST of the time, it is simply a potential buyer with a regular question. However, there are times when a question is posted by someone trying to start trouble, or simply being a jerk. I would like to know with whom I am conversing. As I expected, you mentioned that perhaps a more elegant solution would possible be in the wings. Hopefully, that is the case. The "black hats" sure can screw up a good thing, but so can well intentioned fixes. In this case it does ruffle some feathers, for differing reasons, but maybe the upside will be a stop to these scammers. NOW, if you could only figure out a way to stop fraudulent signups as members just to be deadbeat problem.......! |
| Former Seller: Bubba J(65-0-0) | Post#66 - Posted: 03/12/2009 at 05:41:46 |
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AA-bob: A couple of thoughts as to why many do not care for the new hidden bidder name system. 1) Having the ability to view a member’s feedback record is a tool that many have come to rely on in order to check out the feedback record of members when the person doing the checking is not involved in the auction. There are multiple reasons for wanting to do this ranging from blocking possible problem bidders, thus reducing the time and hassle that AA will spend in correcting problems created by them. Also, using this tool can give a buyer/seller a good idea of who to not do business with based on their non-positive feedback, which may well have established or indicated an unethical way of doing business used by this person. This list could go on for a bit more, but I'm sure that you get the reasoning of the nay sayers to the new system. Thus AA has removed one useful tool from the tool box. 2) Many here feel that a system REQUIREMENT to NOT have the same user name as part of a members' e-mail address would be an easy and workable fix to the problem. A simple change in a users name would work just fine. Myself, I have yet to receive my first scam attempt by using this method. Having said this, IF I were to request a user name change I would also have the expectation of having it done quickly based on the time that I made my request. If someone wishes to play in AA's sand box, then they MUST obey the T&C's. One of which is that your user name can not be part of you e-mail address. THIS WOULD NOT REQUIRE OR ASK ANYONE TO CHANGE THEIR E-MAIL ADDRESS ! 3) Primarily, I feel that one of the largest gripes, which has caused many hard feelings is that AA management did not bring this to the membership for any type of consensus and/or feedback. In your honest efforts to protect AA and its members, you have actually hurt some of you very supportive and core membership in the process. Many will suffer the ill effects of this change as the result of the transgressions of a few, possibly causing the grass to appear much greener on the other side of the fence. 4) My personal feelings/opinions are that this new hidden buyer name system has encourages some to leave this site as they possibly feel that they were either not asked for their opinion(s); that AA is becoming to high handed as e-Bay ; or that AA is more concerned about their bottom line profit than the feelings/opinions of their user base. 5) Also, this new hidden name system severly, if not completly, prevents communication between buyer & prospective bidder when questions concerning the item or sellers requirements, etc. need to be clarified. It is sort of like trying to drive an automobile from Point A to Point B down a very crooked road while wearing a blindfold. The above statements, opinions, etc, are solely mine and do not necessarily reflect the feelings, opinions of anyone else but myself. FR&G |
| Former Seller: Hagrid(34-0-0) | Post#67 - Posted: 03/12/2009 at 06:03:57 |
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AA-bob, you sound a lot like big brother. What the hell kind of statement is "We had to protect our customers from their own naivety and greed" Thats like saying we have to confiscate all guns to protect the criminals. Or we can spend your money better than you can. Come on give me a break. A simple change in the rules stating that your user name cannot be in any way connected to your e-mail address solves the problem. Meet it or don't register. Why cause all the division in the ranks. We can protect ourselves and if you believe not, then change the rules not the site. trapper |
