| Thread Admin: AA-bob (0-0-0) (Last 10 Posts) | Posted: 06/25/2005 at 11:27:14 |
| Total Posts: 13 |
Thread Title: "Problems listing/relisting/end-of-auction announcements"
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| Former Seller: warbirds(467-6-3) | Post#4 - Posted: 06/27/2005 at 09:29:54 |
| (no avatar) | Still not working! This is what I am getting when I try to put pictures in for new listing: -------------------------------------------------------------------------------- Error Occurred While Processing Request Error Diagnostic Information Error processing CFFILE Error attempting to save uploaded file to path 'D:\AuctionArms\Uploads\AA-Scratch\leinad model r pistol4.jpg.' Access is denied. (error 5) The error occurred while processing an element with a general identifier of (CFFILE), occupying document position (243:3) to (243:123) in the template file D:\AuctionArms\PostItem\uploadfile.cfm. Date/Time: 06/27/05 09:32:48 Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; SV1; .NET CLR 1.1.4322; PeoplePal 3.0) Remote Address: 4.124.124.120 HTTP Referrer: http://postitem.auctionarms.com/security.cfm Query String: RequestTimeout=1000 -------------------------------------------------------------------------------- |
| Former Seller: warbirds(467-6-3) | Post#5 - Posted: 06/27/2005 at 09:30:55 |
| (no avatar) | How about an update on what's going on? |
| Former Seller: Sportsmanssupply(775-0-1) | Post#6 - Posted: 06/27/2005 at 11:18:54 |
| (no avatar) | Warbirds we are having the exact same problem! |
| Former Seller: Sportsmanssupply(775-0-1) | Post#7 - Posted: 06/28/2005 at 04:55:31 |
| (no avatar) | Any luck on your end Warbirds? I am still having the same problem this morning. Same error. Just wondering if it has been fixed for you. |
| Former Seller: warbirds(469-6-3) | Post#8 - Posted: 06/28/2005 at 07:13:38 |
| (no avatar) | Just tried it again. Same problems, different day. Too bad no one at Auction Arms cares enough to give us some kind of update on their problems. I have better things to do than waste my time "TRYING" to list auctions!!! |
| Former Seller: Sportsmanssupply(775-0-1) | Post#9 - Posted: 06/28/2005 at 07:34:12 |
| (no avatar) | "DITTO" |
| Former Seller: Sportsmanssupply(775-0-1) | Post#10 - Posted: 06/28/2005 at 13:05:18 |
| (no avatar) | I just received notification from Bob that we're up and running again at full strength.We'll test it tomorrow morning!Thanks AA. |
| Thread Admin: AA-bob(0-0-0) | Post#11 - Posted: 06/30/2005 at 13:57:54 |
|
Guys, we do care...however, seems like fightin' the alligators became a higher priority last weekend and early this week than worrying much about draining the swamp.
I know SitReps are important, but sometimes get ignored when you're in the middle of a firefight. Guess you'll have to settle on an After Action Report in this instance. Anyway, long story short after rebuilding the picture server and RAID drives and upgrading the operating system and security on all servers (resetting security on 60 gigs of pic files was what was blocking new listings and why it took so long), things have returned to normal (actually better than before do to the changes made during this process). No auctions or bids were lost, but listing new auctions was unavailable while the picture server was being rebuilt. I Will try to do better if there is a next time and try to make a forced visit or two to the CP bunker to lodge a daily SitRep. Thanks for taking the time to post...Watch your 6. |
| Former Seller: Sportsmanssupply(782-0-1) | Post#12 - Posted: 07/01/2005 at 10:00:15 |
| (no avatar) | One very minor problem still.My feedback will not come current on my auctions and is stuck at last week's level.I don't know if this is isolated to "lucky me" or everybody.Glad to see you're back to full strength. |
| Seller: AuctionArmsCeo(3-0-0) | Post#13 - Posted: 07/17/2005 at 12:30:49 |
|
We've fixed this. It was a process that was on the old server, that didn't get included until everything else was working. Sorry for the delay. -manny |
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