Negative Feedback for mainguns
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| Buyer: beggar (User Rating) | Rating: Negative | When: 03/11/2022 at 12:01:31 |
| Auction: 17198577 |
| Comments: 2 weeks after auction I called them they hadnt found my bullets or contacted me Found them later that day sent them to me Advertised 38S&W special sent 38 Specialsent them back they refunded my money but wouldnt even split shipping If I hadnt paid in 2 weeks I would be labeled a deadbeat |
| Buyer: buzzbeee (User Rating) | Rating: Negative | When: 11/27/2020 at 16:24:16 |
| Auction: 17113281 |
| Comments: The bid was won on Tuesday, Nov 25, 2020, at 4:54 PM. It is now Friday, 7:22 PM and following two followup emails, I have not received any communication from the seller. I am now not confident in the quality of the product nor of the sellers ability to deliver. |
| Rebuttal left by: mainguns | When: 12/01/2020 at 09:29:07 |
| Rebuttal: Sorry for the delay, we were out of the office for Thanksgiving, our Out of Office emails from our email account were set to on to inform customers of the delays. |
| Buyer: jimstro (User Rating) | Rating: Negative | When: 04/30/2013 at 13:10:59 |
| Auction: 11848816 |
| Comments: Re: 11848816 Auction opened 4-12 closed 4-19. Received E-mail 4-19. Notified that I had won item. Send M.O. to cover cost and shipping. Mailed M.O.for $320 and arranged for FFL to receive item. On 4-29 contacted Main Gun to verify that they had received M.O. They had but didn't have gun. |
| Rebuttal left by: mainguns | When: 05/01/2013 at 12:34:39 |
| Rebuttal: This was truly our mistake, one of our sales guys sold the gun in store without closing down the auction. Our sincere apologies and a full refund of the purchase price plus shipping was mailed as soon as we were aware of our error. Our apologies again on this mix up. |
| Buyer: Luckybuyer55 (User Rating) | Rating: Negative | When: 04/26/2013 at 06:02:33 |
| Auction: 8851268 |
| Comments: Gun was not what was advertised..would not do this again..over paid..for a Stevens sxs but it wasn't what it was stated. |
| Rebuttal left by: mainguns | When: 04/30/2013 at 08:31:52 |
| Rebuttal: Sorry that you were unhappy with your purchase, we would have taken it back & refunded you your cost under the 3 day inspection if you had contacted us to let us know. We strive to make sure that our customers are satisfied with their purchase but if we aren't contacted how would we know? |
| Buyer: tctopcat (User Rating) | Rating: Negative | When: 01/31/2013 at 08:25:57 |
| Auction: 11263545 |
| Comments: EXTREMELY BAD EXPERIENCE!!! I purchased these dies on 1/8/13 and paid for them by credit card over the phone. Waited a week and nothing. Finally heard back on 1/18/13 saying they could not locate the dies and they hope they didn't sell them through their store. Received refund check on 1/30/13. |
| Rebuttal left by: mainguns | When: 02/07/2013 at 09:26:03 |
| Rebuttal: We did drop the ball on this transaction and have since apologized and issued a full refund. We strive to provide excellent communications and service to all our customers and are sorry we were not able to do so on this circumstance. |
| Buyer: PATRIOTS ARMED (User Rating) | Rating: Negative | When: 03/08/2002 at 11:02:09 |
| Auction: 2410244 |
| Comments: I won auction # 2410244. Mainguns emailed me that I had won and if I wanted more they had it. I even called and spoke to them to give them my credit card number. Next thing I know they tell me they do not have any of the ammo!! |
| Rebuttal left by: mainguns | When: 03/31/2002 at 19:14:26 |
| Rebuttal: We had a problem with our help selling the last of the ammo and not letting us know. We apologized over and over. What more could we do?? Our record speaks for itself. |
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This user has received 6 Negative feedback
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