Please see System Info and Announcements post #34 where AA-bob gives an explanation about what the latest malady to befall AA was. He tells us about an update they did and the (again) unintended, and I may add UNTESTED, side effects it had. AA DOES make some nice upgrades, but they continue to do so with nary a test run, or so it seems from the number of problems we have had from such a Ready, Fire, Aim mentality. It is time that AA starts testing things THOROUGHLY before letting the improvement gremlins out of their cages. Yes, AA-bob, I am complaining again, but you admitted what you did and again did it without testing to see the consequences. This site is great, but to continue to do helter skelter improvements and release them untested on the public IS eroding your customer confidence levels. AA-bob, you KNOW the results of THAT folly. PLEASE test things BEFORE you establish them as "improvements".
Yup, kinda like what goes on at AA HQ now and again, no????? I was always taught to AIM before I FIRED, but AA seems to like to let their improvements loose before they are well aimed and they know FULLY what the consequences of such actions will be. I like to think that they will eventually get the message and learn from their mistakes, but it's kinda like the dog that chases cars.......he don't stop till he gets run over by it. Hopefully, user confidence levels will not shrink to an unsalvageable level before they see the light, but they DO seem to keep chasin' that car! And we keep watchin'!
Just for the record, we weren't actually testing anything new. We were solving a problem that cropped up. We were making Auction Arms more secure so that we could continue to accept credit cards online. Oh, and we wanted to make sure that folks private data wasn't stolen. In doing so, we upset the spinning top, and it's taken some effort to get things back on track. I'm really sorry about that, but it was an exercise that needed to occur to keep Auction Arms safe and secure. Thanks for your patience.
OK, Manny, is it back on track yet?????? And seriously, isn't there any way to determine BEFORE you make changes, what the consequences will be? Seems there are still people having problems listing items, no?