To this point I have not been affected by the deadbeat issue which has manifested itself here on AA recently simply because I have not listed anything for auction on AA for some time now. With that said I would really like to if this deadbeat issue could be resolved.
With that said, and with all due respect to AA and its' staff, I do have a question for AA regarding addressing the deadbeat bidder issue.
If you are seriously concerned and honestly believe that requiring a new buyer to use a credit card to verify a their ID, such as you require sellers to do, would discourage people from signing up to bid/buy items on your site, then why in the world wouldn't you just simply require that they use a e-mail account from their ISP to do this? I understand that someone who possibly does not have a computer/ISP e-mail address could go to a library, or other public computers to log onto the site. In this case THEN require a credit card to be used in order to verify their ID.
If you stop, step outside of the forest, and take a close/hard look at the trees, then ask yourselves, how many people who use the Internet to purchase items do not have a ISP/computer? Many, many Internet based companies require that either a credit card and/or ISP based e-mail account be used in order to verify their ID AND TO do business with their companies. SO WHY CAN'T AA DO THE SAME????
By not addressing this issue in an aggressive and prompt manner you have, and will possibly continue to, loose customers, both sellers AND buyers. Your continued silence on addressing the deadbeat issue also has, and possibly will continue, to send the wrong message to all involved. It is of my opinion only, that by not communicating with your customer base in some fashion that the issue is recognized and that you are actively taking measures to correct it, you have the gas pedal of the AA car on the floorboard and driving at full speed to the edge of the cliff with absolutely no intention of applying the brakes.
On a positive note, I have seen where you have given credit for auction extras to some victims of deadbeat bidders along with the normal re-list credit. This is a start, however, you MUST cut out the cancer that is currently eating AA alive or AA will die a very, very slow, painful, and financially destructive death.
James Manley aka Bubba J
Proprietor - Foxfire Rod & Gun