GunAuction Forum - PERSONAL THOUGHTS/OPINIONS ON DEADBEAT ISSUE

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(Forum Home)--->(Scammer and Fraud Alerts)--->(PERSONAL THOUGHTS/OPINIONS ON DEADBEAT ISSUE)

Thread Admin: Bubba J (141-0-0)

Posted: 06/30/2011 at 08:47:56

Total Posts: 56

Thread Title: "PERSONAL THOUGHTS/OPINIONS ON DEADBEAT ISSUE"

Bubba J

To this point I have not been affected by the deadbeat issue which has manifested itself here on AA recently simply because I have not listed anything for auction on AA for some time now. With that said I would really like to if this deadbeat issue could be resolved.

With that said, and with all due respect to AA and its' staff, I do have a question for AA regarding addressing the deadbeat bidder issue.

If you are seriously concerned and honestly believe that requiring a new buyer to use a credit card to verify a their ID, such as you require sellers to do, would discourage people from signing up to bid/buy items on your site, then why in the world wouldn't you just simply require that they use a e-mail account from their ISP to do this? I understand that someone who possibly does not have a computer/ISP e-mail address could go to a library, or other public computers to log onto the site. In this case THEN require a credit card to be used in order to verify their ID.

If you stop, step outside of the forest, and take a close/hard look at the trees, then ask yourselves, how many people who use the Internet to purchase items do not have a ISP/computer? Many, many Internet based companies require that either a credit card and/or ISP based e-mail account be used in order to verify their ID AND TO do business with their companies. SO WHY CAN'T AA DO THE SAME????

By not addressing this issue in an aggressive and prompt manner you have, and will possibly continue to, loose customers, both sellers AND buyers. Your continued silence on addressing the deadbeat issue also has, and possibly will continue, to send the wrong message to all involved. It is of my opinion only, that by not communicating with your customer base in some fashion that the issue is recognized and that you are actively taking measures to correct it, you have the gas pedal of the AA car on the floorboard and driving at full speed to the edge of the cliff with absolutely no intention of applying the brakes.

On a positive note, I have seen where you have given credit for auction extras to some victims of deadbeat bidders along with the normal re-list credit. This is a start, however, you MUST cut out the cancer that is currently eating AA alive or AA will die a very, very slow, painful, and financially destructive death.

Respectfully Submitted,

James Manley aka Bubba J

Proprietor - Foxfire Rod & Gun

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Seller: fox terrier(83-0-0)

Post#11 - Posted: 07/01/2011 at 22:27:38

(no avatar)

"and a seller is always at far LESS risk than any Bidder, because the seller does not ship the goods until the check clears". Can't argue with that.

But Brains, are you saying that a seller is at far LESS risk when a deadbeat NEVER sends payment which is what this thread is about? The deadbeat bidder risks nothing but the seller risks the sale, loss of time and money, and in some cases, loss of business with consignments. JMHO

Seller: Petesguns(1602-1-4)

Post#12 - Posted: 07/02/2011 at 07:15:59

Petesguns

A tough issue, no matter which side of the road you travel!

Buyer: brainaxe(22-0-0)

Post#13 - Posted: 07/02/2011 at 10:18:04

brainaxe

Fox Ter. - No. I'm not saying that. As I tried to say in post #7, if you compare a typical deadbeat who does not pay, to a bidder who pays but then returns the item during the 3 day inspection; that is a cost of doing business. A serial deadbeater, though, who is just trying to sabotage the auction process is different (in my view), than someone who simply has buyers remorse or chickened out of the sale. That is also against the rules but not too much can be done about most of those.

The result is basically the same. - Deadbeat = waste of time. ----- Returned Item = waste of MORE time than a DB. and is a cost of doing biz.

You added yet another layer with the consignment factor. But again, you could get a consignment buyer who returns the item. And you are back where you started, with relists and time wasted.

When I think of "risk" it is from a purely monetary position. As a buyer, it is a complete leap of faith to send money in any form and hope that the seller doesn't decide to take the money and run.

Whereas, (other than time and a bit of relist $$, which would be the same or greater for a "return"); what is the Seller really risking? If the Seller always waits for the "check to clear", he can never be burned!

One more point about consignments; If the item is in your store, it is possible to have a customer promise to buy, but then back out of the deal some time later. - The risk factor and expense would be low, but it is still part of doing business. And customers do change their minds.

I've got no problem with AA if they want to expand the requirements of membership. But the more restrictions you put on the honest person, the less members may want to join here. The never ending battle between Buyers and Sellers has been a topic on this Forum for many years.(like "The Chicken and the Egg") ----

--- The Seller's say: "Without us Sellers, you'd have no market!" And the Buyers say: "Without us Buyers, you'd have no market!" (both are partially correct) -- But the fact is: If you don't get more customers to walk through your door, you go out of business! Sellers can hold whatever belief they want. But the Buyer is always king of the marketplace. The Buyer is the one that has to be catered to and pampered. ---

---- The first ever "Sale" of anything was the result of someone asking; "Hey! Ya wanna sell me that??!!??" -

---- And Not; "Hey, Ya wanna buy this??!!??"

Seller: Petesguns(1602-1-4)

Post#14 - Posted: 07/02/2011 at 14:06:15

Post removed by: GunAuction.com staff...

Buyer: brainaxe(22-0-0)

Post#15 - Posted: 07/02/2011 at 15:25:26

brainaxe

Pete's - Good Stuff!!!!

I was speaking (of course) in terms of a "simple marketplace" of a buyer and seller only. And in that scenario I still consider the buyer to be king.

But in this slightly artificial market at Auc.Arms, it is more like a "three legged stool".

As buyer/bidder I am still king! - But you, as Seller should be king over AA!!! - And AA should be (as I think we agree) catering to the needs of their customers! YOU Sellers!

Without any one of these legs, the stool topples.

(And just to throw one more monkey wrench in the works; I did pay AA about $5 bucks to be an unlimited bidder when I signed up! So I too, have skin in this game! )

Seller: Petesguns(1602-1-4)

Post#16 - Posted: 07/02/2011 at 17:06:41

Petesguns

brain, yeah, I forgot about the $5 buyers signups, a very small part of Manny's lunch money. But, yeah, it is like the fire combustion triangle......without any one of the three ingredients of fuel, heat and oxygen you have nada.

And yes, since sellers ARE AA's "buyers" they should be treated better, but when those whose excrement is of the non-odiferous type sit atop a tall ivory structure casting ignoring eyes upon their peon sellers who are really THEIR buyers, well, it hurts all involved.

Seller: RobW(128-0-0)

Post#17 - Posted: 07/02/2011 at 19:48:11

(no avatar)

Brain, what's this issue you have with stools?

Thread Admin: Bubba J(141-0-0)

Post#18 - Posted: 07/02/2011 at 20:11:27

Bubba J

Tom - Post #17 - Outstanding analogy and nicely explained. It seems to be a real shame that someone in the hierarchy of AA management does not see this and respond accordingly. What they seem to see is the light at the end of the tunnel. What they do not understand is that it is the light of the oncoming train of financial disaster.

brain - One leg of the three legged stool is the buyers; the second leg is the sellers; the third leg is the site, in this case AA. Take one away and the stool will topple as you have pointed out already. Ahhhhh, I think that is what you just posted in so many words.

Bubba J

Buyer: double(13-0-0)

Post#19 - Posted: 07/03/2011 at 06:23:58

double

Petesguns , I am definatly on your side with this issue. What exactly is the problem of buyers verifying with a credit card to buy on this site. One would have to do it on any or many other sites, I dont understand what makes this site so differant that one doesnt have to. Since the sellers have to why does AA stop there? Its almost an unjustified prejidist. Dont get me wrong, I love this site and really enjoy the forrum. Hopefully I see myself on this site 10 years from now. One other statement I would like to comment on is of the sellers pay AA not the buyers. The sellers get there money from the sell of merchandice. So actually the buyers do play a part in the moneys that are being payed to AA. However , deadbeats would be more a problem to sellers because the buyer will have another opportunity when the item is relisted. There I said my take and happy Independance Day

Seller: Petesguns(1602-1-4)

Post#20 - Posted: 07/03/2011 at 09:10:20

Petesguns

Yes, brain, you are right about the buyer being of supreme importance in ANY buyer/seller relationship. It is a basic tenet of economics. The problem occurs when the merchant either does not care enough to treat their buyers properly, or can't, (or refuses to), see past the end of their nose to even KNOW WHO THEIR BUYERS ARE! NO seller of ANYTHING will survive long if they treat their customers like crap, and no one will survive long if they can't figure out WHO actually pays them for their services thereby giving them SOME hint of who they should be treating well to begin with. Oh well, HAVE A GREAT HOLIDAY!

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