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Thread Admin: AA-bob (3-0-0) (Last 10 Posts) Posted: 04/29/2009 at 11:01:27
Total Posts: 59
Thread Title: "Server outages"
AA-bob You may have noticed that we experienced some intermittent server outages/unavailability notices to users from yesterday morning (4-28) until 9 AM Pacific Time this morning (4-29).

Everything should be back up and running fine now.

The techs took the system down to fix the problem from about 11:30 PM Pacific Time last night until 9:00 AM this morning.

As a consequence, all auctions scheduled to end between 11:30 PM last night and 9:00 AM this morning were extended by 24 hours.

Because of the server problems, some end-of-auction winner announcements, customer questions and AuctionArms system generated invoices queued up and were delayed and not sent out during the outage. After the system was re-enabled all delayed/backed-up messages, invoices and announcements should now have all be sent out.

Please let me know if you are still experiencing any problem with any of AuctionArms Pages or Applications.
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Former Seller: obi1gr(5597-39-68) Post#1 - Posted: 04/29/2009 at 11:14:34
(no avatar) pictures won't load, keeps giving me an error page Error Diagnostic Information Error processing CFFILE The directory specified in the DESTINATION attribute of the CFFILE tag (E:\AuctionArms\Uploads\AA-Scratch\) is not valid. The directory either does not exist or is not accessible by the ColdFusion service. The error occurred while processing an element with a general identifier of (CFFILE), occupying document position (209:2) to (209:125) in the template file E:\AUCTIONARMS\POSTITEM\CHANGEINSERTITEM.CFM. Date/Time: 04/29/09 11:13:06 Browser: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Remote Address: 68.161.82.130 HTTP Referrer: http://postitem.auctionarms.com/ChangeItem.cfm?ItemNum=9108353

Former Seller: tiroloco(87-0-0) Post#2 - Posted: 04/29/2009 at 12:20:00
(no avatar) I am still experiencing the same problem... none of the hot eanding auctions are updated... they all show as auction has ended, and are there since yesterday AM

Former Seller: vintage3442(28-0-0) Post#3 - Posted: 04/29/2009 at 12:36:18
vintage3442 DITTO..........

Thread Admin: AA-bob(3-0-0) Post#4 - Posted: 04/29/2009 at 13:10:06
AA-bob Have notified the techs about both problems, obi1gr Specifically where are you when you get this error? I'm loading pictures to test auctions from everywhere I can think of on the site and not getting your error.

Former Seller: skeeterbob(2099-6-3) Post#5 - Posted: 04/29/2009 at 13:26:00
(no avatar) I am unable to navigate my auctions without needing to sign-in then getting the following message : You are not authorized to view this page You do not have permission to view this directory or page using the credentials that you supplied. -------------------------------------------------------------------------------- Please try the following: Contact the Web site administrator if you believe you should be able to view this directory or page. Click the Refresh button to try again with different credentials. HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials. Internet Information Services (IIS) -------------------------------------------------------------------------------- Technical Information (for support personnel) Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401. Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages.

Buyer: ERIK1779(117-0-0) Post#6 - Posted: 04/29/2009 at 13:33:14
(no avatar) Why am I being asked for a user name and password when I try to view a auction.I never had to do this before. When I did enter my info it still wouldn't let me on to the site.

Former Seller: vintage3442(28-0-0) Post#7 - Posted: 04/29/2009 at 14:57:30
vintage3442 This is the message I get, 50% of the time, when I attempt to open a new page... You are not authorized to view this page You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server. -------------------------------------------------------------------------------- Please try the following: Contact the Web site administrator if you believe you should be able to view this directory or page. Click the Refresh button to try again with different credentials. HTTP Error 401.3 - Unauthorized: Access is denied due to an ACL set on the requested resource. Internet Information Services (IIS) -------------------------------------------------------------------------------- Technical Information (for support personnel) Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401. Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Access Control, and About Custom Error Messages.

Former Seller: gov2mod(2246-0-0) Post#8 - Posted: 04/29/2009 at 15:24:16
gov2mod I'm getting the same little box with asking for user name and password and this is after I'm already logged in and viewing my auction. It is not the normail Auction Arms login page and I refuse to fill it in. All I've done is to X out of it, it then takes you out of Auction Arms, and then I click on Auction Arms again and I'm back at Auction Arms already logged in. Something is amiss!

Former Seller: Sportsmanssupply(5026-0-5) Post#9 - Posted: 04/29/2009 at 15:48:07
(no avatar) I have 6 auctions in my open auctions with the word closed by it. They won't move into my closed auction file.

Seller: aubruin(488-0-5) Post#10 - Posted: 04/29/2009 at 15:53:00
(no avatar) Same problem with Log-In request and when we put in our I.D. and password and you get a Not Authorized message. This happened to us yesterday Am for a while and then it cleared up and was OK until this afternoon. Really had to do business when we can't have access.............?

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