As I'm sure you've noticed, if you're a seller there's a new invoicing system in place to help you manage your sales post-auction. You can now generate an invoice for a sale, add multiple items to that invoice, and send it off to the customer. We're also going to permit buyers to view this invoice online, and it will help to improve communication between buyers and sellers. Most misunderstandings between users of Auction Arms occur because of miscommunication. This will alleviate that problem by more giving users the tools they need to stay in touch - and manage the transaction. Let me know if you see anything that can be improved in the new system...
Works well so far, but would like to see a box to check off to notify buyer what types of paperwork required, i.e. FFL, FFL or C&R, Proof of age, None, and also would like to see check off boxes to show forms of payment accepted, i.e. Credit cards, Money Order, Personal Check, BidPay, etc., all in the need to improve communications.
Sorry guys,,,It doesn't work for me either ! As a long time seller , I have a system that works just fine for me . I haven't the time or interest in learning a system that someone else thinks I should use . Your thoughts are appreciated . However , many of us are professionals and don't need you or anyone else telling us how to do invoicing. Any miscommunications here ?
I guess I'm the stranger in town. I think the new invoice system is a big step foreward and I am useing it now. The only thing I would realy like to see added is the date of the auction that is being invoiced. That would make it a lot easier to keep track of time in the system. I move a fair amount of small stuff and often have several transactions in progress at the same time.This would make life easier for me.
As stated before, I like the new system. It speeds up my invoicing, and, at least so far, has worked flawlessly. I would like to see the additions I suggested above, however. ANYTHING that save my time is welcomed with open arms. JMHO
I am new here and just started using the new invoicing system after already selling a few items. It would be nice to be able to mark these items paid and move them through the process to a finalized transaction without having to email the winner (who has already completed their end), This would be for my record keeping info. I have used the "hide" feature but then it is just that-hidden. Thanks for any help or input to a newbie.
OK daddyo55. I use all of the windows in the invoice system. For one thing, I always email my customer to tell him that I have received his payment and that I will ship the next day. It takes a little timebut the customers seem to appreciate it. It takes time because I have to bounce fromt the payment received to the closed auctions to do this. There is no provision for contacting the customer after you receive payment. Its a small thing and it does take some time but I like happy customers who come back for more stuff. Just my way of doing things but I thinkit pays.
I have used it to send invoices. Would like to see a printable version to use as a packing slip. I have yet to find where I can veiw an invoice as a buyer from my bids or anywhere, maybe as a drop down option like we get as sellers. I think it would be nice to be able to mark the invoice as payment sent by the buyers so the sellers can see when payment is on the way.