I lost the photos off four of my auction lots. My auction list showed there were photos but when I opened the pages there were none. A potential customer alerted me to it. It was just four lots out of 20 or so.
What's up? Rich
I didn't erase, or even mess with the photos. Today I lost another one. I don't want to have to check them all every day to make sure I haven't lost any more. I wonder how long this is going on!!! I'm using a Mac and it's sort of an involved process to upload photos in the first place. --- Rich
YOU didn't erase them, but did you physically check to see that they ARE still there? That will eliminate that leg of the circuit. If they are, email Support@auctionarms.com. with the auction numbers and problems.
600 nitro, how long have the auctions with picture problems been running? Are the auctions on Auto Relist? I believe we flush pictures from our servers after they've been posted for a year without a sale. We figure if an item hasn't sold after a year, the auction probably needs some attention.Only other thing I can come up with is you loaded up some pictures and didn't give the server long enough to load the pictures you wanted to use, dial p connections take some time to load. However, that is pretty unlikely since the auction needs to fully load and you have to give it a final approval before it posts.
Anyway, give us just a bit more to work with we'll see if we can figure out the problem. Try sending the specifics to firstname.lastname@example.org so we can help you sort this one out.
Bob. The dropped pictures had been up for a month or less. I always check my auctions after I list them to make sure the pictures have been uploaded. Pretty much all my auctions are auto relist. (sometimes I forget). I checked my auctions today and there are no currently dropped pictures.
Thanks for your help. ---- Rich
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